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DR.EV SUPPORT• Data & Reports
How to Interpret SoH/CBR Metrics
Trend-based interpretation is safer than single-point interpretation.
Symptoms
- A sudden change appears on a specific day.
Possible Causes
- Temporary changes in driving, charging, or temperature conditions
Immediate Actions
- Review trend over recent period, not one data point.
- Check driving/charging behavior changes in same period.
- Distinguish persistent decline from temporary fluctuation.
If It Still Fails
- Send screenshots and date range you consider abnormal.
Keywords
sohcbrbattery health trend
Including these details will significantly reduce handling time.
- Vehicle identifier (VIN or last 6 digits)
- App version, OS version, and device model
- Issue timestamp (with time zone)
- Failed feature name, error text, and screenshots
- Exact reproduction steps