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DR.EV SUPPORT• Account/Billing/Security
Account Conflict (One Tesla Account Across Multiple App Accounts)
Using one Tesla account across multiple DR.EV accounts can destabilize linking.
Symptoms
- Account gets repeatedly disconnected.
- Vehicle data appears under another account.
Possible Causes
- Single Tesla account used by multiple DR.EV accounts
Immediate Actions
- Consolidate to one active DR.EV account.
- Unlink Tesla from unused accounts.
- Relink with the single target account.
If It Still Fails
- Provide account count and linked emails for each account.
Keywords
account conflictmultiple accountstransfer
Including these details will significantly reduce handling time.
- Vehicle identifier (VIN or last 6 digits)
- App version, OS version, and device model
- Issue timestamp (with time zone)
- Failed feature name, error text, and screenshots
- Exact reproduction steps